Friday 8 October 2010

What's the purpose of social media marketing?

When you embark on creating your social media strategy, you have to discern why you are doing social media in the first place.

Are you setting up a Facebook page just because everyone else has one?
Do you tweet without knowing exactly why you're tweeting?

Social media is simple- but you need to have your objectives in mind.

Do you want to use social media for:

-Informing customers on latest deals
-Attracting new customers
-Building a community
-Answering any questions and dealing with feedback
-Positioning yourself as an authority


The case will be that you'll have some or all of these objectives.
So obviously, your tweets/posts will be different in tone depending on the type of communication and relationship you want to build with your followers.

So your purpose, first and foremost, needs to be assessed. This can be done by assessing the types of channels, and what types of conversations work best within each platform.

For example, Twitter is used best for frequent updates- so perhaps your companies latest news, special offers and events. Facebook might be a good place to upload some product photos, or encourage customers to share or post content of their own.

With a purpose in mind, you can then start designing your strategy and focus on where you post, how you post, and how you are going to measure your success.

Define your key performance indicators- how will doing social media marketing make your business better and bring in more sales?

It may be that you have several objectives in that channel. If so, devise a content plan- roll out different kinds of tweets or posts for different days.

So before you start any kind of social media marketing, ask yourself 'why I am doing this?'

6 comments:

  1. It is essential to add social media to your marketing mix and not totally depend on it as a single marketing strategy. Outsourcing the task to a Social Media Marketing Agency can help you gain a solid online presence.
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    ReplyDelete
  2. It is essential to add social media to your marketing mix and not totally depend on it as a single marketing strategy. Outsourcing the task to a Social Media Marketing Agency can help you gain a solid online presence.
    see Https://buyrealsocialmarketing.com|try buyrealsocialmarketing.com

    ReplyDelete
  3. It is essential to add social media to your marketing mix and not totally depend on it as a single marketing strategy. Outsourcing the task to a Social Media Marketing Agency can help you gain a solid online presence.
    see Https://buyrealsocialmarketing.com|try buyrealsocialmarketing.com

    ReplyDelete
  4. It is essential to add social media to your marketing mix and not totally depend on it as a single marketing strategy. Outsourcing the task to a Social Media Marketing Agency can help you gain a solid online presence.
    see Https://buyrealsocialmarketing.com|try buyrealsocialmarketing.com

    ReplyDelete
  5. I believe that a social media consultant must be attuned to the company goals and aspirations if he or she is to represent them on their social media channels. I also think that outsourcing social media marketing is a good idea for a company looking to specialize in their core business. In any case, most businesses outsource marketing and advertising and I don’t see why social media marketing should be any different. You just need to be actively involved to ensure that you are represented in the way that you want

    ReplyDelete
  6. I believe that a social media consultant must be attuned to the company goals and aspirations if he or she is to represent them on their social media channels. I also think that outsourcing social media marketing is a good idea for a company looking to specialize in their core business. In any case, most businesses outsource marketing and advertising and I don’t see why social media marketing should be any different. You just need to be actively involved to ensure that you are represented in the way that you want

    ReplyDelete